Frequently Asked Questions

Click the Sign Up button on the homepage, fill in your email, create a password, and confirm your age. After submitting, you'll receive a verification email; click the link to activate your account.

Goal Moments asks for a government-issued photo ID (passport, driver's licence) and a recent proof of address (utility bill, bank statement). The documents must be clear, show your full name and match the information used at registration.

The welcome bonus is a 100% match up to $200 with a 30x playthrough on the bonus amount only. You have 14 days to meet the requirement before the bonus and any winnings are forfeited.

Withdrawals to e-wallets (Skrill, Neteller) are processed within 24 hours, while card transfers take 3-5 business days. Bank transfers may take up to 7 days depending on the bank.

You can bet on full-time result, double chance, over/under goals, Asian handicaps, correct score, first goal scorer, and live in-play markets. Each market has its own odds displayed next to the selection.

If a match is postponed before kick-off, the bet is treated as void and the stake is returned to your account. For cancelled matches after the start, bets are settled according to the official competition rules, typically as a draw if less than 90 minutes are played.